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Cancellation Policy

 

Summer Camps

Cancellations of camps with specified start and end dates must be made no later than 14 days prior to the start of the camp. In this case, we will refund the camp fee in full. If the cancellation is made less than 14 days, but more than 7 days before the start of the event, we will deduct 50 euros for office administration and preparation costs. If the cancellation is made less than 7 days before the start of the camp, we will withhold the price of the camp in full, unless sudden illness or other force major incident occurs. For non-cancelled camps, we will withhold payment in full.

If the camp is interrupted or cancelled due to participants sudden illness, we will refund the money for the days of absence by presenting a medical certificate. The medical certificate should be scanned and sent to info@sog.gg. Please remember to inform us about your account details for refund.  

Continuous afternoon clubs and coaching

Ongoing services (afternoon clubs and coaching) may be terminated in the termination section of the “My Account” section of the Website. If the termination is made 7 days before the end of the current subscription period, it will take effect at the end of that subscription period, otherwise the termination will end at the end of the next subscription period.

We offer a full money back guarantee in case you are not pleased with our service after your first session. This means that after the first club or coaching session you can terminate your order and get a full refund. Termination must be done in writing within 2 days of your first participation to School of Gaming  club or coaching session.

Tariffs

Current prices are indicated in our online store. Prices are in euros and include VAT. We reserve the right to change the fees charged for the service.

Privacy Policy

Customer information is stored in the customer register maintained by the School of Gaming Galactic Oy. Customer data is used to manage the customer relationship. The Register Description in accordance with the Personal Data Act is available at: https://en.sog.gg/privacypolicy. We do not disclose address information to third parties for direct marketing.

We reserve the right to use artwork and other material created during our camps and clubs for marketing purposes.